Jērra stands out because we source unique items that have withstood the test of time, many of which were among the first to be introduced to the Middle East region and many have lived many lives. Apart from sourcing, our pieces are hand-crafted by skilled artisans using materials like Onyx, Marble, and Limestone. We focus heavily on sustainability, durability, and thoughtful design, ensuring that our creations are not only beautiful but also built to last through generations. We are also excited to soon be adding a new family of natural stone to our collection, further enriching our offerings.

At this time, we do not offer returns or exchanges. All sales are final, and all objects are sold as is. Many of our items have lived multiple lives and may come with unique patina, age, and wear, adding to their character and charm.

Please note that since our pieces are handmade, some variations in color, dimensions and patina may occur. On our website, the first image is highly indicative of how the product will look, while the second/third image showcases the different variations in color and patina.

We also offer Concierge shopping through sharing pictures and videos of any item of your choice. Please contact us through whatsapp on +971-52-9231517 for further details.

If you prefer to hand-pick your pieces in person, we recommend visiting us at our Jērra Atelier in Sharjah. To schedule an exclusive appointment, please contact us at +971-52-9231517.

We are committed to deliver your items as quickly as possible. For all heavy items, our goal is to have them delivered within 5 business days. For smaller items, delivery will typically take 2-3 business days. We offer free delivery anywhere in the UAE. For Heavy items delivered outside Dubai, we charge an additional 150 AED.

Please note that delivery times may vary depending on your location. We strive to ensure that your order arrives in perfect condition and on time.

Yes, we offer a special trade program for interior designers, interior design firms, and architectural firms. If you're interested in learning more or have any inquiries, please feel free to contact us at customerservice@jerradxb.com or call us at +971-52-9231517. We're happy to assist you!

Antique:
Items that are typically over 100 years old and have historical significance. They often show signs of age and wear, which adds to their uniqueness and value.

Vintage:
Items that are generally between 30 to 100 years old. Vintage pieces may not be as old as antiques but are still considered to have a certain historical or collectible value.

Very Rare: These are items that are extremely hard to find or limited in availability. Their scarcity can be due to their age, craftsmanship, unique characteristics, making them highly sought after.

Reproduced:
Items that are handcrafted by skilled artisans with some designed exclusively for Jērra and are inspired by the brand's vision.

On Jērra website, we flag our products based on the categories above.