At this time, we do not offer returns or exchanges. All sales are final, and all objects are sold as is. Many of our items have lived multiple lives and may come with unique patina, age, and wear, adding to their character and charm.
Please note that since our pieces are handmade, some variations in color, dimensions and patina may occur. On our website, the first image is highly indicative of how the product will look, while the second/third image showcases the different variations in color and patina.
We also offer Concierge shopping through sharing pictures and videos of any item of your choice. Please contact us through whatsapp on +971-52-9231517 for further details.
If you prefer to hand-pick your pieces in person, we recommend visiting us at our Jērra Atelier in Sharjah. To schedule an exclusive appointment, please contact us at +971-52-9231517.